What is the cost of transferring to Pine Media?

Pine Media will normally charge you £40 (Inc. VAT) to cover the cost of setting up your phone account and transferring your number.

If any of the information you supplied us turns out to be inaccurate, there is a risk that the transfer request will be rejected.  You will be liable for any costs we incur as a result of this.

If your contract with your existing provider still has some time to run, they may demand that you pay early termination fees.  If you don’t wish to pay these, you have the option of instructing your existing provider not to proceed with transferring the number.  Please also let us know.

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• Can I use my existing phone handset(s)?

  Yes, we will supply a simple adapter (known as an ATA) that allows normal analogue phones to operate with our digital phone service.  This ATA remains the property of Pine Media.

• What are Pine Media’s ongoing (monthly) phone charges?

  There is no line rental fee.  We offer two call plans: Unlimited* calls to UK 01, 02, 03 numbers for £10 per month (inc. VAT) Unlimited* calls to UK 01, 02, 03 numbers and UK mobile numbers for £18 per month (inc. VAT) * subject to our fair use ...

• Can I keep my existing number

  Yes, we will arrange for your existing number to be transferred across from your existing phone service provider to the Pine Media phone service. To allow this to happen, we will need the following information: The phone number The address (including ...